Career Testing
Career Testing
Career Testing
RECRUITMENT / APR. 17, 2013
version 58, draft 58

Analysing Non-Verbal Communication Skills

When interviewing a candidate for your company it is important to ask the most relevant questions in regards to the candidate’s qualifications and skills. Recruiters can effectively gauge a candidate's level of confidence and self-esteem through their responses to various questions; however the non-verbal communication part of an interview is equally important.

The following are some basic non-verbal aspects that employers should pay close attention to while they are interviewing a potential candidate:

Appropriate attire

Before you even speak to the candidate you are interviewing, the first impression you will have is from their clothing attire. You are looking for an employee who dresses smartly and professionally, not someone who is poorly groomed. If you are interviewing an individual for a position in which they will have contact with clients, it is vital that you make sure that they have a presentable appearance and dress appropriately to represent your company. For example, visible tattoos and piercings often project an unprofessional image; however it is best to form a company policy to deter prevalent issues.

Greeting

The manner in which the candidate greets you demonstrates their level of confidence and self-esteem. The first contact you will have is the handshake – firm and strong to denote a prepared and self-assured individual. A weak handshake may be a red flag for individuals with low self-esteem; however it is important not to base the initial impression on the potential employee on the first handshake.

Eye-contact

During the interview, it is vital to observe how the candidate maintains or avoids eye contact. This is another vital non-verbal skill which demonstrates the level of confidence of the interviewee. If they choose to look down and answer questions, it portrays an intimidated and confidence lacking individual whereas if the individual maintains eye contact it shows an alert and interested potential employee. Moreover, an easily distracted and unfocused individual will keep looking away which signals a similar personality in the workplace.

Body language

Reading and observing the candidate’s body language during an interview is vital as it shows the individuals level of comfort in a stressful environment, as well as demonstrating their people skills. A confident candidate will sit up straight, with a good posture and answer questions with ease. A weak candidate will slough, fidget in their chair thus portraying an easily flustered personality.

Manner of speaking

A good  candidate will respond to questions concisely, keeping their responses brief and relevant rather than rambling and being flustered. However, recruiters are advised to try and make the candidate as comfortable as possible as nerves can make individuals anxious, thus destroying their interview performance.

Recruiters are advised to tune into the candidates non-verbal communication skills to form a better judgment during the interview as they tend to portray their personality in a better way. It is important to observe the potential employee's actions as well as their words to make the best decision during the interview.

 

 

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