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How to Become a Letting Negotiator

letting negotiator

Do you have a deep interest in property and excellent customer service skills? Working as a letting agent might be the best option for you. In this career, you manage rental properties on behalf of various clients and ensure that they are well marketed. Letting agents work for estate agents, using a mixture of marketing, sales and negotiation skills to woo prospective tenants to consider their property.

What Do Letting Agents Do?

Normally, letting negotiators are only hired part-time but they are given a full-time responsibility after a certain period of good job performance. Their duties include:

  •          Giving advice to customers about the letting procedure
  •          Showing prospective tenants around the property
  •          Selecting reliable, responsible tenants
  •          Preparing tenancy inventories and agreements
  •          Advising on rents
  •          Meeting landlords
  •          Arranging for maintenance on property
  •          Working with a variety of people such as builders, solicitors, suppliers and cleaners


Earnings for letting negotiators are inclusive of their basic salary and commission for sales. They are also offered either a car allowance or a company car to drive clients to various viewings. Below is the salary breakdown for letting negotiators in various locations.









Source: Totaljobs


Several advertisements for letting negotiators ask for candidates who are entrepreneurial and are able to work for long periods. Other imperative qualities required for letting negotiators include:

  •          Outstanding communication skills
  •          IT skills
  •          Excellent marketing, sales and negotiation skills
  •          Excellent market knowledge
  •          Aptitude to work under pressure
  •          Outstanding organizational skills
  •          Competitive and focused
  •          Customer service oriented


Most letting negotiators receive on-the-job training. Employers concentrate more on your experience and skills than your education and qualifications.  However, candidates with a GCSE (A-C) or equivalent qualifications particularly in math and English are better placed. Experience in customer service and sales are also an advantage.

A driving license is essential for letting negotiators. Professional training can obtained from apprenticeship schemes which are available in various areas depending on the local jobs market. This training introduces you to various subjects such as

  •          Residential lettings practice
  •          Residential property management
  •          Legislation covering lettings
  •          Property management

Once they start working, employers encourage letting negotiators to pursue training towards applicable qualifications such as:

With experience, letting negotiators can proceed to complete Level 4 Certificate in Residential Letting and Management. Joining a letting body is also a good option for career development since it not only furthers your education but also enables you to build a larger network of contacts.

Career Prospects

Even though many letting negotiators are based in offices, they are bound to spend much of their time showing potential buyers around and visiting properties. Jobs for these professionals are advertised frequently in various local publications and recruitment agencies that are specialized in estate agency jobs.

With experience, letting negotiators can become senior negotiators or even manage departments. They are bound to find more openings for promotion in bigger agencies, especially if they are willing to vary their location. Additionally, as an experienced letting negotiator, you can partners with other agents or even establish your own agency.

If you are willing to take your entrepreneurial skills to another level, this might be the best career path for you.


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