Career Testing
Career Testing
Career Testing
CAREER DEVELOPMENT / OCT. 26, 2014
version 4, draft 4

How to Become an Automatic Teller Machine Servicer in the US

Automatic teller machine servicers provide maintenance services to ATM’s round the clock to ensure customers can access ATM services conveniently. They work closely with banks and other money service providers. They also use their skills to ensure they continually upgrade the security of ATMs and reduce users’ vulnerability to crime. A career as an automatic teller machine servicer provides you with an opportunity to combine your knowledge in electronics and computer software. You also play a role in ensuring customers get quality services at ATM machines.

What Do Automatic Teller Machine Servicers Do?

Your job description as an automatic teller machine servicer will include:

  • Service and repair of ATM’s
  • Replenishing cash and other materials used in the operation on an ATM, for example envelops, receipt rolls and deposit slips
  • Collect deposits and ensure the cash available matches a machine’s logs
  • Run diagnostic tests on machines to ensure they work properly
  • Respond to calls when machines fail
  • Ensure that paper and cash do not jam the machines
  • Ensure ATM’s dispense the right amount of cash
  • Check magnetic readers to ensure they recognize customers and are not tampered with exposing users to fraud

Qualifications

Qualifications that will help you pursue a career as an automatic teller machine servicer include:

  • Basic training in electronics for an entry level position
  • An associate’s degree in electronic communications, electronic engineering or computer technology with course work in electronics
  • Minimum of 2 years experience in an electronics related positioning
  • A clean and valid driving license
  • Meet qualifications to carry a side arm

Skills

Some of the skills that you will require to pursue a successful career as an automatic teller machine servicer include:

  • Knowledge on specific computer software
  • Personal integrity
  • Excellent mathematics skills
  • Ability to read and interpret money records
  • Attention to detail
  • Critical and analytical approach to problem solving
  • An in-depth understanding of information technology
  • Physical strength and flexibility to enable you lift heavy objects and assume different postures when working

Work Environment

Your work will involve a lot of movement from ATM to ATM. ATM locations vary, while some are located next to a bank or in highly secure areas, others are located in unsecure locations that are prone to robberies. This may require you to carry a firearm.

You will also work with computers a lot especially to ensure the smooth operations of machines. Duties such as reconciling logs and filing inspection reports also require you to work behind the desk.

Physical fitness is important especially when doing physical maintenance on machines. Personal safety is also important.

Salary

Entry Level

$21,890

Middle Level

$36,390

Successful

$57,880

Source: Bureau of Labor Statistics: Occupational Employment and Wages, May 2013

Career Prospects

According to the Bureau of Labor Statistics, job opportunities for automatic teller machine servicers will increase by 4 percent from 2012 to 2022. A majority of employers will hire servicers with knowledge in ATM network security as opposed to individuals with ATM machine knowledge alone.

Different employers offer different employment terms. You can look for an opening from an employer who offers paid vacation, sick days, medical insurance or any other benefits.

You can increase your employment prospects by enrolling in programs that train on computer software security and increase your experience in ATM network security.

If you enjoy working with electrical equipment and computers, you should consider a career as an automatic teller machine servicer as it gives you an opportunity to combine both fields.

Image Source: iStock

Get our FREE eBook!
'6 Steps to Landing Your Next Job'

LEAVE A COMMENT

0 comments

 

RELATED ARTICLES

How to Become a Bindery Machine Operator in the US
CAREER DEVELOPMENT / OCT 26, 2014

Bindery machine operators play an integral role in the smooth operation of a printing firm. The work involves giving books, magazines and advertising publications final...

student campus
CAREER DEVELOPMENT / DEC 01, 2014

Directors of student services work in academic institutions where they oversee the provision of financial aid, housing, health and counselling services to students. They...

buy house
CAREER DEVELOPMENT / OCT 27, 2014

Mortgage servicing specialist work in the banking industry where they deal with clients who secure mortgage loans. They ensure clients service or repay their loans...

How to Become a Passenger Service Agent
CAREER DEVELOPMENT / JUL 01, 2014

The Passenger Service Agent’s role is vital to the efficiency of airline and airport operations and they are very much in the frontline of customer service. They make...

How to Land a Job in the US Foreign Service
CAREER DEVELOPMENT / DEC 24, 2014

According to the US Dept. of State, “The mission of a US diplomat in the Foreign Service is to promote peace, support prosperity, and protect American citizens while...

How to become a Computer Service and Repair Technician
CAREER DEVELOPMENT / JUN 13, 2014

If you have a passion for computers and like fixing things, you may consider becoming a computer service and repair technician. A computer service and repair technician...

Get our FREE eBook!
'6 Steps to Landing Your Next Job'
G up arrow