Individuals who can demonstrate effective problem solving skills in the workplace become valued employees. If you have the skills to effectively solve problems and develop creative solutions, that skill should be properly highlighted on your resume. This article will address the factors involved in demonstrating problem solving skills on your resume.
1. Steps For Effective Problem Solving
First, you need to ascertain the steps necessary to effectively solve a problem. In order to be proficient at problem solving, you need to know the best ways to get the job done. Mind Tools shares some problem solving methods such as: Means-End Analysis, Inductive Reasoning and Failure Mode & Effects Analysis (FMEA).
Problem solvers know how to quickly identify problems and then ascertain the most effective solution. They employ an exploratory thought process that helps them to assess possible strategies and the risks involved. Once you know the most effective methods, you can ascertain whether or not you have utilized them and should highlight this skill on your resume.
2. Ascertain Your Skill Level
The second factor involved is that you ascertain your specific skill level with regard to problem solving. You cannot properly highlight a skill set without knowing how well you perform in that area.
Problem solvers know how to think outside the box and creatively work well under pressure in order to find logical solutions to issues. Additionally, effective problem solvers have excellent analytical skills that enable them to quickly and efficiently engage in the decision making process. Problem solvers know whether a situation needs a more systematic approach or a creative one.
Finally, problem solvers know how to effectively communicate with others in the workplace regarding the specific steps required for solving the problem. Mind Tools offers this free online test to ascertain your problem solving skill level.
3. How to Demonstrate Your Skills
Once you are certain that you do have efficient problem solving skills, it is important to then effectively demonstrate them on your resume. You want any prospective employers to gain a true sense of your skill set and accomplishments in this area.
It is important to be selective in your content so that you can properly convince your future employer of your skillset. One wrong move would be to include a phrase like excellent problem solving skills. It is always better to show rather than tell. However, this needs to be done in balance. Keep your content detailed, but concise and to the point. Superfluous information is not going to get you that interview you want. The demonstration aspect comes into play as you showcase some examples of where you accomplished excellent problem solving skills.
4. Using Some Examples
It is important to effectively implement specific examples of times in your professional career where you successfully solved a workplace problem. Never embellish any of your achievements. The example you cite does not have to be a major workplace problem. It just has to showcase your specific problem solving ability.
If you are in the customer service industry, you most likely have had to deal with challenging customers or clients. Showcasing how you dealt with that issue would demonstrate your specific problem solving ability. Another example could be steps you took to help your team members handle a near-miss on meeting a deadline. Whichever example you decide to cite, be honest in presenting the facts in a clear and concise manner. Remember, that the result of your efforts must have accomplished a valuable outcome for your company and the people involved. The description should include the issues involved as well as your problem solving process and the result of your efforts.
See Also: Top 4 Professions for Problem Solvers
If you have effective problem solving skills, review the factors discussed in this article so that you can properly demonstrate them on your resume.
Are there any other methods that we have left out above? Please share them with us in the comments section below...