LEADERSHIP / FEB. 11, 2015
version 2, draft 2

Managing Millenials: Leadership Secrets to Building a Happy Workplace


It is estimated that by 2025, Millennials or Generation Y will make up 75% of the global workforce. For this reason, more employers are responding to the interests of this group by creating business environments that reduce generational tensions, enabling flexibility in the workplace and increasing the application of technology. The following are practises you can teach within your organizations to keep millennials happy in the workplace.

Ensure Job Satisfaction

Although millennials seem to be aimless because of their impatience, they are a very ambitious group; therefore, they are unlikely to retain a job for long. However, to reduce employee turnover, you have to give them job satisfaction. You should constantly highlight their self-worth and acknowledge the contribution they make to your organization. Increase employee loyalty by encouraging them to initiate changes in the workplace and voice their opinions so that they feel like their input is valuable.

Encourage a Healthy Work-Life Balance

Millennials are often thought of as lazy and entitled. However, they are a hard working generation who simply require flexibility in the workplace. Employees from this group aspire for a ‘work to live’ policy, which means that their jobs have to accommodate their personal lives, not the other way around. To enable this, make use of communication platforms such as Skype and Google+ so that they can work remotely every now and then. Give them adequate leave days or the option for part-time work where possible. Ultimately, it not only keeps them happy, it also encourages their productivity, which is beneficial for your company.

Provide Timely Feedback

Aside from ambition, instant gratification is what drives millennials. Do not wait to give them performance reviews on an annual basis. Using programs such as gethppy, you can generate feedback reports and document employee evaluations and achievements within shorter periods of time. Given the large number of millennials that will be in the workforce in the near future, using such a method reduces the burden of writing annual reports on employees and keeping track of each of their achievements. It also prevents instances of micromanaging, a practice millennials dislike.

Engage them in Stimulating Tasks

Because they constantly work with technology, millennials have a difficult time applying themselves to mundane, non-stimulating tasks. You should delegate multiple assignments to them, because they are adept at prioritizing and itemizing their work days. Make the work environment fun and exciting. According to Forbes, many companies are adopting a trend known as gamification where work becomes a game rather than a chore, to fully engage millennials.

Give them Collaborative Assignments

People from generation Y are used to sharing ideas through various social media platforms such as Facebook and Twitter. According to Deloitte, an overwhelming 92% of millennials believe that companies should not just look at profit, but should also consider corporate-social responsibility and collaborative projects that are beneficial to the community. For this reason, delegating assignments that require coordination among co-workers is your best bet to achieving good results from this group.

Generation Y employees are the most educated; therefore, do not undermine their ability to know where and how to apply themselves. When you’ve delegated duties, entrust them with the responsibility of performing and completing tasks as required without constantly following them up.

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