This is a fantastic TED Talk that discusses the power of speaking so you are heard. In the video Julian Treasure goes into depth about the 7 sins of speaking. He also outlines the four fundamental principles of speaking: HAIL. Honesty, Authenticity, Integrity, and Love. Each of these ideas are expressed in detail. Take note that the love part of HAIL is not love in the romantic sense, but love in the respect sense of the word. Here are the 7 deadly sins of communication that will help you increase your speaking prowess.
There isn’t a real advantage to speaking about others behind their back. Sure, you can discuss how great someone did on a project, but keep things short and factual. Don’t use negative lines of speaking when you discuss others. Honestly, don’t speak about others that are not present at all.
In my opinion, this is the hardest sin to overcome in life. We subconsciously judge others when we meet them. This can be based on their looks, their race, their sexual preferences, their religion, or just the way they are dressed for the day. I work hard not to judge others, but I catch myself doing it more than I care to admit. Strive to never judge.
This is an easy trap to fall into during rough times at work. Negativity is far from a positive influence on how others view you as the very definition of the word implies. You should keep all conversations as positive as possible.
We all do this naturally. When something isn’t as we like, we complain about it. There is no benefit to complaining outside of making yourself “feel better.” Really, you aren’t even making yourself feel better, you are just reinforcing the things that you don’t like in the first place.
Taking responsibilities for your own actions will put you in a positive light in the eyes of others. When you make excuses for your own shortcomings or failures you simply exasperate the issue further. Be careful to not make excuses. Once you start, it leads to the next point.
We are taught early on that lying is never a good thing. Doing so at work is even worse. When you start to lie to others, you deny their trust in you. To make matters worse, when you lie more, you simply have a larger check lists of lies to keep up.
Confusion of fact and opinion is something that even the most well-meaning individuals deal with. They may think something is a fact but they are actually simply sharing an opinion. If you don’t have the facts to back up what you are saying, there is little reason to claim it to be a fact.
Ultimately, the video shares even more information about effective communication. I encourage you to take 10 minutes out of your day to see just what Julian Treasure has to say. You may be surprised at how much language impacts our daily lives.
Image Source: TED