TOPIC > CUSTOMER SATISFACTION

Female customer paying female shop assistant
PROFESSIONAL SKILLS / JUL 09, 2018

If you work in a customer service role, I bet you’ve heard the phrase ‘the customer is always right’ one too many times and rolled your eyes - knowing that it's 100%...
How to Answer "Do You Have Any Questions For Me?"
INTERVIEWS / MAY 09, 2015

This is a standard question that will be asked at the end of every interview, and it’s definitely one you want to be prepared for! See Also: How to Answer "What Can You...
attract customers
ENTREPRENEURSHIP / AUG 30, 2014

Everyone in the business world strives to acquire some level of competitive advantage over their competitors. This is because in any free market competition exists. What...
How to Lower Shipping Costs
ENTREPRENEURSHIP / AUG 27, 2014

Shipping can be a major challenge for small and large businesses alike. Choosing the wrong shipping method or failing to understand international shipping laws can have a...
How to Calm an Upset Client
ENTREPRENEURSHIP / AUG 25, 2014

Disappointed clients are, tragically, a reality of business life. How you react will figure out if the client happens to tell all his loved ones how horrible your...
How to Increase the Success Rate of Your Online Surveys
CAREER DEVELOPMENT / JUL 05, 2014

There is more to an online survey than coming up with effective questions. Other aspects of the process are equally important and may determine the success of your...
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