TOPIC > CUSTOMER SATISFACTION

Female customer paying female shop assistant
PROFESSIONAL SKILLS / JUL 09, 2018

If you work in a customer service role, I bet you’ve heard the phrase ‘the customer is always right’ one too many times and rolled your eyes - knowing that it's 100%...
attract customers
ENTREPRENEURSHIP / AUG 30, 2014

Everyone in the business world strives to acquire some level of competitive advantage over their competitors. This is because in any free market competition exists. What...
How to Be Reactive as an Entrepreneur
ENTREPRENEURSHIP / JUN 20, 2014

Once you enter the world of entrepreneurship, there will be a lot of scenarios that you'll need to adapt to. Being proactive as an entrepreneur is high beneficial, yet a...
How To Effectively Gather Customer Intelligence For Your Business
CAREER ADVANCEMENT / JUN 07, 2014

How well do you know your customers? Customer intelligence is the act of gathering information about a company’s clients, audience and demographic. The information...
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