The Cruise Ship Personal Shopper role combines a passion for shopping with an exciting life at sea. This job involves offering a personalized shopping service to guests both onboard a luxury cruise liner and at each port. If you have the passion for and knowledge of luxury brands this could be the perfect job for you.
What is the Role of a Cruise Ship Personal Shopper?
The main duties of a Cruise Ship Personal Shopper are:
- To accompany guests at port and assist with shopping needs
- To know the ports and their shopping facilities
- To know luxury brands and the latest in vogue
- To achieve sales targets
- To provide presentations on the port and its facilities
- To provide excellent guest service
- To identify guests needs and offer a tailored service
- To encourage sales and promote the guest experience
- To take part in safety drills and training
Some tasks that you may be required to do are:
- Be a role model to sales consultants
- Build trusting relationships with retailers
- Provide private appointments for VIPs
- Complete sales reports and admin
Basic Requirements and Qualifications
A Cruise Ship Personal Shopper should have sales experience in high end stores or previous personal shopper experience. You must be able to speak English and at least one other language – French, German, Italian or Russian are the most desirable. You should have a valid passport with no restrictions and be able to pass a seafarer’s medical.
You must have the ability to work with an international team and to be able to participate in safety drills and training.
Good qualities and skills that a Cruise Ship Personal Shopper should have are:
- To be extrovert and sales focused
- A love of shopping and high end brands
- Excellent customer service
- Have good timekeeping
- To be polite and courteous
- High standard of presentation
- Take pride in your work
- Be ambitious and enthusiastic
- Have a sense of style
- Be culturally aware
- Be comfortable with sales and elegance
How to Apply
Jobs are advertised on websites specializing in cruise ship placements as well as the companies own website. Travel job websites may also offer this role and sometimes positions may be advertised by agencies.
You may receive ‘Survival at Sea’ training and have some training onshore prior to joining your assigned ship. You will receive some safety training during your ship orientation as well as learning on the job.
Hours, Salary and Benefits
A Cruise Ship Personal Shopper works for 6 days a week on a 6 month contract. After two months off and based on previous contract performance, you may return to work another 6 month contract. You will mostly be working during office hours but may be required to attend promotional events and private appointments outside those hours. You will be working with the clients during most port visits.
Salary is on a basic monthly basis with commission extra.
Minimum per month
Maximum per month
Cruise Ship Personal Shopper
Salary is usually tax free and contracts normally run 6 months on, followed by 2 months off. Other benefits include flights to meet the ship, shared accommodation and free meals. Local and ship discounts may apply.
This role is a very popular and attracts repeat contracts due to the lifestyle and benefits. Working on a cruise ship offers good opportunities to continue working in the same role on future contracts or to work in a different sector onboard e.g. art sales. For someone who loves shopping and is great at sales, the role of Cruise Ship Personal Shopper can be very desirable and there is an opportunity to earn great commission.
So if you fancy high end shopping on the sea then perhaps this is the right career choice for you.