The world of work seems to have become more competitive than ever. The increasingly fast-paced and complex rhythms that employees are required to work under provided them with no other choice than to constantly improve their digital skills.
See Also: Essentials Skills for the Future
In an attempt to define the changes taking place in the workplace, Jacob Morgan from Forbes says that there are three major factors that can explain the future of work. Coming up with the acronym FAC which stands for “F” – Freedom/Flexibility, “A” – Autonomy and “C” – Choice/Customisation.
Going over what seems to be the work trends of the future will help you understand what Morgan means by these three drivers of change:
#1 Mobile Computing
The excessive use of mobile devices has lead business leaders to believe that investing in mobile customisation will help them improve their company and services and make things more efficient. Using mobile technology, organisations expect that they will improve the experience for mobile users, workers and customers. The reason for this is that most people are not using their computers or personal laptops to access the company site, instead they are using mobile devices. Over the next year, about 70 percent of companies will work on providing more mobile support to employees.
#2 Flexible Working
It’s official. Millennials have revolutionized the concept of work. Whereas in the past workers had to follow a strict 9 to 5 work schedule, today a flexible approach to work is more appropriate. In essence, work is no longer considered to be a specific place where you can go, rather something that you do at any time or any location whether you at home, at a coffee shop or even on a plane. This kind of flexibility allows workers to be more flexible in other terms as well such as in using social media at work and negotiating a job offer.
#3 The Digital Business
If you want to start a business, you no longer need to physically own one – or at least not a own building/office that you can call your company. Considering that work is something that you do rather than go to, you can open and retain your own business just by simply launching an e-commerce site. Digital business is the new trend in the entrepreneurial world, and it explores different ways of operating a business as well as how products and services are being delivered.
#4 Videos Will Take Over
Companies have started using videos as a means of communication with their customers. It is also an excellent tool that can be used for training and marketing purposes, all trends that are expected to become more prominent in the future. The demand for simplified applications and more visual content that can be better understood by people makes video a very useful tool for businesses. Optimising video streaming and making use of Video Content Management systems is the way forward.
#5 Smart Robots
One of the biggest changes technology will bring into the workplace has to do with robotics. Whereas traditional robots were being used to execute highly repetitive or dangerous tasks, it seems that these machines are getting a lot smarter. In the future, robots will take over the positions of level 1 call-center or service desk support, and will be able to communicate verbally with people. More specifically these smart robots will be able to detect the emotional state of a person, improving their interaction and as such simplifying the work.
#6 Mobile Cloud Computing
Cloud computing is changing work processes completely. As mobile communications infrastructure is improved, mobile cloud computing will be used to offer real-time access to company resources anywhere or using any device and will provide much more data storage space.
#7 Wearable Devices
For the moment, wearable devices are much more popular with consumers than businesses. However, work is under way to make these devices more applicable to work by improving certain functionality limitations. These devices promise to improve the way businesses work including scheduling, internal and external communication and payments.
See Also: What Will Work Look Like in 2030
It looks like that by 2030 the workplace will mean something entirely different to current workers as processes are constantly changing for the better.
What do you think the future of work will be like? Let me know in the comments section below…