WORKPLACE / JUN. 17, 2014
version 3, draft 3

Assess Your Job Satisfaction: Minnesota Satisfaction Questionnaire

In case you would want to know if your current job is right for you, why not complete the most detailed job satisfaction questionnaire ever made, called the Minnesota Satisfaction Questionnaire? This questionnaire has been used in work settings for over 30 years and is considered as a great tool for determining which aspects of your job you do and do not enjoy. It consists of 100 questions and it assesses 20 different facets of job satisfaction. It will take you some 15 to 20 minutes to complete it. Make sure that you read instructions and score it correctly.

INSTRUCTIONS

Decide how you feel about the aspect of your job described in the statement.

  •          Circle 1 if you are not satisfied (if that aspect is much poorer that you would like it to be)
  •          Circle 2 if you are only slightly satisfied (if that aspect is not quite you would like it to be)
  •          Circle 3 if you are satisfied (if that aspect is what you would like it to be)
  •          Circle 4 if you are very satisfied (if that aspect is even better than you expected it to be)
  •          Circle 5 if you are extremely satisfied (if that aspect is much better than you hoped it could be)

QUESTIONNAIRE

On the present job, this is how I feel about…

1. The chance to be of service to others

1

2

3

4

5

2. The chance to try out some of my own ideas

1

2

3

4

5

3. Being able to do the job without feeling it is morally wrong

1

2

3

4

5

4. The chance to work by myself

1

2

3

4

5

5. The variety in my work

1

2

3

4

5

6. The chance to have other workers look to me for direction

1

2

3

4

5

7. The chance to do the kind of work that I do the best

1

2

3

4

5

8. The social position in the community that goes with the job

1

2

3

4

5

9. The policies and practices toward employees of this company

1

2

3

4

5

10. The way my supervisor and I understand each other

1

2

3

4

5

11. My job security

1

2

3

4

5

12. The amount of pay for the work I do

1

2

3

4

5

13. The working conditions (heating, lightning, ventilation, etc.) on this job

1

2

3

4

5

14. The opportunities for advancement on this job

1

2

3

4

5

15. The technical “know-how” of my supervisor

1

2

3

4

5

16. The spirit of cooperation among my co-workers

1

2

3

4

5

17. The chance to be responsible for planning my work

1

2

3

4

5

18. The way I am noticed when I do a good job

1

2

3

4

5

19. Being able to see the results of the work I do

1

2

3

4

5

20. The chance to be active much of the time

1

2

3

4

5

21. The chance to be of service to people

1

2

3

4

5

22. The chance to do new and original things on my own

1

2

3

4

5

23. Being able to do things that don’t go against my religious beliefs

1

2

3

4

5

24. The chance to work alone on the job

1

2

3

4

5

25. The chance to do different things from time to time

1

2

3

4

5

26. The chance to tell other workers how to do things

1

2

3

4

5

27. The chance to do work that is well suited to my abilities

1

2

3

4

5

28. The chance to be “somebody” in the community

1

2

3

4

5

29. Company policies and the way in which they are administered

1

2

3

4

5

30. The way my boss handles his/her employees

1

2

3

4

5

31. The way my job provides for a secure future

1

2

3

4

5

32. The chances to make as much money as my friends

1

2

3

4

5

33. The physical surroundings where I work

1

2

3

4

5

34. The chance of getting ahead on this job

1

2

3

4

5

35. The competence of my supervisor in making decisions

1

2

3

4

5

36. The chance to develop close friendships with my co-workers

1

2

3

4

5

37. The chance to make decisions on my own

1

2

3

4

5

38. The way I get full credit for what I do

1

2

3

4

5

39. Being able to take pride in a job well done

1

2

3

4

5

40. Being able to do something much of the time

1

2

3

4

5

41. The chance to help people

1

2

3

4

5

42. The chance to try something different

1

2

3

4

5

43. Being able to do things that don’t go against my conscience

1

2

3

4

5

44. The chance to be alone on the job

1

2

3

4

5

45. The routine in my work

1

2

3

4

5

46. The chance to supervise other people

1

2

3

4

5

47. The chance to make use of my best abilities

1

2

3

4

5

48. The chance to “rub elbows” with important people

1

2

3

4

5

49. The way employees are informed about company policies

1

2

3

4

5

50. The way my boss backs up his/her employees (with top management)

1

2

3

4

5

51. The way my job provides for steady employment

1

2

3

4

5

52. How my pay compares with that for similar jobs in other companies

1

2

3

4

5

53. The pleasantness of the working conditions

1

2

3

4

5

54. The way promotions are given out on this job

1

2

3

4

5

55. The way my boss delegates work to others

1

2

3

4

5

56. The friendliness of my co-workers

1

2

3

4

5

57. The chance to be responsible for the work of others

1

2

3

4

5

58. The recognition I get for the work I do

1

2

3

4

5

59. Being able to do something worthwhile

1

2

3

4

5

60. Being able to stay busy

1

2

3

4

5

61. The chance to do things for other people

1

2

3

4

5

62. The chance to develop new and better ways to do the job

1

2

3

4

5

63. The chance to do things that don’t harm other people

1

2

3

4

5

64. The chance to work independently from others

1

2

3

4

5

65. The chance to do something different every day

1

2

3

4

5

66. The chance to tell people what I do

1

2

3

4

5

67. The chance to do something that makes use of my abilities

1

2

3

4

5

68. The chance to be important in the eyes of others

1

2

3

4

5

69. The way company policies are put into practice

1

2

3

4

5

70. The way my boss takes care of the complaints of his/her employees

1

2

3

4

5

71. How steady my job is

1

2

3

4

5

72. My pay and the amount of work I  do

1

2

3

4

5

73. The physical working conditions of the job

1

2

3

4

5

74. The chance for advancement on this job

1

2

3

4

5

75. The way my boss provides help for hard problems

1

2

3

4

5

76. The way my co-workers are easy to make friends with

1

2

3

4

5

77. The freedom to use my own judgment

1

2

3

4

5

78. The way they usually tell me when I do my job well

1

2

3

4

5

79. The chance to do my best at all times

1

2

3

4

5

80. The chance to be “on-the-go” all the time

1

2

3

4

5

81. The chance to be of some small service to other people

1

2

3

4

5

82. The chance to try my own methods of doing the job

1

2

3

4

5

83. The chance to do the job without feeling I am cheating anybody

1

2

3

4

5

84. The chance to work away from others

1

2

3

4

5

85. The chance to do many different things on the job

1

2

3

4

5

86. The chance to tell others what I do

1

2

3

4

5

87. The chance to make use of my abilities and skills

1

2

3

4

5

88. The chance to have a definite place in the community

1

2

3

4

5

89. The way the company treats its employees

1

2

3

4

5

90. The personal relationship between my boss and his/her employees

1

2

3

4

5

91. The way layoffs and transfers are avoided in my job

1

2

3

4

5

92. How my pay compares with that of other workers

1

2

3

4

5

93. The working conditions

1

2

3

4

5

94. My chances for advancement

1

2

3

4

5

95. The way my boss trains his/her employees

1

2

3

4

5

96. The way my co-workers get along with each other

1

2

3

4

5

97. The responsibility of my job

1

2

3

4

5

98. The praise I get for doing a good job

1

2

3

4

5

99. The feeling of accomplishment I get from the job

1

2

3

4

5

100. Being able to keep busy all the time

1

2

3

4

5

 

SCORING

As seen in the questionnaire itself, responses are scored from 1 to 5. Scale scores are determined by summing the weights for the responses chosen for the items in each scale. Twenty scales consist of the following items:

Ability utilization

7

27

47

67

87

Achievement

19

39

59

79

99

Advancement

20

40

60

80

100

Activity

14

34

54

74

94

Authority

6

26

46

66

86

Company policies and practices

9

29

49

69

89

Compensation

12

32

52

72

92

Co-workers

16

36

56

76

96

Creativity

2

22

42

62

82

Independence

4

24

44

64

84

Moral values

3

23

43

63

83

Recognition

18

38

58

78

98

Responsibility

17

37

57

77

98

Security

11

31

51

71

91

Social service

1

21

41

61

81

Social status

8

28

48

68

88

Supervision – human relations

10

30

50

70

90

Supervision – technical

15

35

55

75

95

Variety

5

25

45

65

85

Working conditions

13

33

53

73

93

 

Thus, if you would like to know how satisfied you are with work-related ability utilization, you would have to look for your scores on items 7, 27, 47, 67 and 87, and simply add them up. The maximum score you can get for each scale is 25. As higher scores indicate higher satisfaction, you will easily see which aspects of your job make you more or less satisfied.  Compare your scores to this table:

  •          1-5: you are not satisfied with this aspect of the job
  •          5-10: you are only slightly satisfied with this aspect of the job
  •          10-15: you are satisfied with this aspect of the job
  •          15-20: you are very satisfied with this aspect of the job
  •          20-25: you are extremely satisfied with this aspect of the job

If you want to know how satisfied you are with your job in general, add up scores on these items: 24, 25, 28, 30, 35, 43, 51, 61, 66, 67, 69, 72, 74, 77, 82, 93, 96, 98, 99, 100. Maximum score you can get is 100.

  •          1-20: you are not satisfied with your job in general
  •          20-40: you are only slightly satisfied with your job in general
  •          40-60: you are satisfied with your job in general
  •          60-80: you are very satisfied with your job in general
  •          80-100: you are extremely satisfied with your job in general
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