Whether you’re up for the next managerial role or you want to impress your boss with your leadership abilities for a supervisory position, you’ll need to have a number of professional skills and natural qualities that allow you to successfully interact with others and handle crucial situations.
If you aspire to lead a team, here are the top skills needed to be the best at the job and excel in your career.
1. Effective Communication
All great leaders are good communicators; they have the ability to get their point across in a constructive manner and have strong interpersonal skills. They must master all forms of communication, including one-on-ones, company meetings and in written form. You should have the ability to be sensitive to people’s situations and give them the time to share their thoughts and problems.
A successful leader doesn’t wait for things to happen; they are proactive and they anticipate desired results. They identify threats and take action against them. They are constantly thinking of ways to improve and do better; whether that goal is business-related or personal, they always strive to do better.
3. Ability to Motivate
Good leaders and managers inspire their employees to do better and motivate those around them. This fire in their belly comes from their passion and pride to be the best and to achieve more than they ever expected. And as the great Maya Angelou once said: ‘Nothing will work unless you do’. So if you want to encourage, you need to show people how.
Organisational skills are crucial in management positions; you need to be able to handle a number of different projects and spend ample time on each, ensuring you meet deadlines. If you lack this quality, you should find techniques and methods to help you be more organised.
Confidence is important in this role as people will look at you on how to behave, particularly when things are going pear-shaped. If you remain calm and confident in all situations, you’ll teach your staff to carry the same air and morale.
Analytical skills are also one of the key characteristics of a good manager. If you are a good analyst, you will be able to make correct decisions and solve problems effectively. ‘…Analytical skills often prove vital in navigating through the situation. If you are struggling with uncertainty or doubt, an analytical approach can help to put you on the right track.’
Being able to make decisions quickly and correctly is an effective skill to have; you have to decide what the best action is to take against a specific problem. Genevieve Fish writes on MyDomaine: ‘To help yourself make wise, time-effective decisions, limit your options. Consider three to four possible scenarios, and weigh the pros and cons of each. Any more considerations than that and you will suffer from a paradox of choice.’
Creative thinking skills are essential when it comes to leadership roles; you need to be able to think outside of the box and come up with new and innovative ideas at any given moment. You can also encourage your staff members to come up with new ideas that enhance the overall growth of the business.
When you are really passionate about a project, it’s very difficult to let go of certain tasks and hand them over to colleagues to complete. However, if you hired correctly, you’ll know where people’s strengths lie, and will be able to get the best-qualified person for the job to complete it. Being able to hand out tasks appropriately and set deadlines is a key skill for an effective leader.
A good and effective leader is adaptable to unexpected situations and problems. Being flexible allows you to pick up and drop tasks when needed and in order of priority. Another important factor is allowing your staff to be flexible – you’ll be much more respected if you offer them better working conditions, giving them a good work-life balance.
When you are open and honest with your team, you’ll open the path for truthful behaviour. Your staff will respect you and your decisions and, in turn, will make better choices. The same policy goes for your relationship with clients and suppliers – good leaders always have a truthful line of communication.
As a manager, you will have to communicate with staff, upper management, customers, suppliers and competitors. You will need to be able to negotiate correctly, ensuring your reputation is not put on the line. If you are purchasing a high order, you could negotiate on the price to increase profits and save costs. Many people think this is an easy skill to learn but the art of appropriate negotiation takes a while to master.
Great leaders know that they won’t have a highly motivated team if they themselves aren’t positive. When things are falling through the gaps, encourage your team members to do better, pick themselves up and carry on. Don’t shout at them or make them feel intimidated; it’s neither effective nor productive. To make the workplace a happy environment, create a few rewards to boost morale; this could be afternoon cupcakes or Friday beers, for example.
14. Industry Expertise
In order to be a great leader, you need to know the ins and outs of your specific field. You are the person with solutions to problems, and should possess the voice of authority. This expertise must also determine important decisions and help you understand what is and isn’t possible for each position. For example, a good website design leader won’t ask his or her team to build a website function that isn’t feasible. Instead, the leader should suggest an alternative.
The most respected leaders display integrity and honesty, gaining the trust and loyalty of employees and clients. If you are trustworthy, employees will want to work harder and deliver better results. Trusted leaders don’t have a large staff turnover rate, as workers feel satisfied in their position with a good motivator and teacher behind them.
16. Time Management
Time management is a vital skill to have when working in any position, especially a managerial role. You will not only have to manage your own time but also the company’s time and efforts. You’ll need to keep on top of project deadlines, staff requirements and any other tasks and challenges that arise on a daily basis. Managers must decide where to invest the company’s time and resources, which will give them a good profit return.
As a person of power, you’ll need to solve a number of issues that arise daily. This could be for a client, employee or your personal manager. Whatever the situation, you have to think quickly and logically, not allowing emotional stress or time pressure to alter your ideas. Peter Economy says: ‘Leaders are recruited, trained and chosen to solve organisational problems, and to take advantage of opportunities in the marketplace.’
Giving regular feedback is essential in the workplace. If an employee has done a good job, let them know about it – don’t what until their annual review to tell them that they have exceeded your expectations. Mark Murphy says: ‘What… matter[s] is whether your employees know whether or not they’re doing a good job.’
Being an important figure in any corporation is not for the faint-hearted. These skills are usually developed over years of training, but after reading these tips, you should be one step ahead of the game. It’s also vital to demonstrate specific character traits that show you can lead your organisation to reach new heights.
Do you feel like there are any other skills a true leader should possess? Let us know your thoughts in the comments section below…