Talking to your boss can be difficult; especially when it comes to sensitive topics like bonuses or quitting your job. Your career is ultimately in your manager’s hands and you need to make sure you can build a solid relationship with them, while still staying true to your values and opinions. Telling your boss what you really think can be a slippery slope, depending on their disposition (and ego). Disagree with them and you could wind up on the unemployment line. But being a yes man or woman and blindly supporting all their ideas probably won't do much for your career.
To turn this nerve-wracking topic into a stress-free one, read our top tips on the dos and don’ts to communicate with your boss effectively:
1. Clearly State What You Need
Your manager is probably busy and doesn’t have the time to sit there and listen to you giving him tons of background information that is irrelevant to what you are asking. Whether you’re just giving them a heads up or asking approval for something; clearly state what it is that you are hoping for so he can decide the outcome in a timely manner.
2. Pay Attention to Your Boss's Communication Preferences
Everyone’s communication preferences differ; some bosses keep their door open and don’t mind being interrupted for a quick chat. Others prefer a heads up by an IM chat or a calendar invite. Timing is also key; pay attention to when your boss is less-stressed so you can contact them during that time. Taking all of this into consideration will give you a good indication of the best time to talk to your boss.
3. Show Value
You were hired for a reason; this will be due to your qualifications, experience and personality, so don’t be afraid of adding value to the organisation - you know what you’re talking about, so don’t be shy of voicing your opinion. According to Teri Hockett, Chief executive of ‘What’s for Work’, “bosses want employees not only to agree with them but also be willing to speak up about the realities and challenges in the business that need to be addressed. Be the person that speaks with facts, confidence and reasonable suggestions that produce results. This builds your boss’s confidence in you.”
4. Establish a Link of Open Communication
Most employees work themselves up about speaking to their boss because they don’t have an open line of communication with them. If you can’t anticipate how they are going to react, you can’t deliver your question or opinion with confidence. To combat this feeling, you will need to build transparency and trust in the relationship; you can schedule bi-weekly meetings to discuss any issues, build a rapport and seek advice. If this is something that’s unnecessary in your role, try to socialise with your boss as much as possible, in the kitchen or during team lunches (without coming off as a suck up).
5. Be Aware of Your Body Language
When you are talking to your boss, make sure you give off confident body language. Hold a tall posture and avoid fidgeting or slouching in your seat. Always keep eye-contact and lean into the conversation. There’s nothing worse than having an employee that is looking everywhere else in the room apart from the person they are having a conversation with. If you struggle with any of these points, practice before you have to approach your manager.
6. Plan Your Time Off
Of course, you’re allowed an allotted time off per year and are encouraged to take it. But, when planning your annual leave be considerate to your employers. Give them enough time to approve your request and plan for your absence. If you’re covering for a colleague during their time off, you’d like to know in advance to plan your schedule too.
7. Empower Your Boss
If your boss looks good, you do too, and if you make them look bad, you’re essentially making yourself look bad too! Get my drift? Think about ways to make your boss look fabulous and you can bet that your name will be on the next promotion.
8. Be Loyal
As with any relationship; if you are loyal to them, they, in turn, will be loyal to you. Try not to keep work-related secrets from your boss. If you’ve made a mistake, own up to it and explain how you will rectify it - you’ll get a lot more respect for your honesty. A strong bond with a manager is vital; even if you or he moves on to another company, you’ll still value the bond and will have made a good contact that will support you throughout your career.
9. Offer to Take on More Tasks
If you have spare time on your hands, try to make your employer’s job easier by offering to take responsibility for those tasks that he may dislike doing. It will not only help your boss, but you will learn other aspects of the company and will be in a better position to move up the career ladder.
10. Get Your Facts Straight
If you go into a discussion about your job with all guns blazing and no factual evidence, you can kiss your promotion and credibility goodbye. Management has enough opinions of their own and won’t want yours unless asked. If you disagree with an opinion or angle of a new project, back up your counter-argument with objective evidence.
11. Don’t Beat Around the Bush
If you have something important to say, don’t spend 10 minutes creating a build-up to the cliff-hanger. Start with the upshot and then fill in the details once you’ve laid the idea on the table. This way, your manager will be able to process the details, which means you’ll receive a more useful answer.
12. Avoid Correcting Your Boss in Front of Others
Everyone hates being corrected in front of an audience. Imagine that you’re the boss and you are trying to deliver important information in the weekly meeting, when an employee comes along and corrects you in front of everything – cringe alert! If it’s an important mistake that really needs to be addressed, mention it after the rest of team have left the room.
13. Don’t Hide Your Mistakes and Challenges
It’s disloyal and unethical to hide your mistakes in the workplace. If you’re experiencing challenges, communicate those with your boss. His duty is to guide you and teach you how to progress, if you keep your manager informed, you can tackle the small issues before a big one arises.
14. Steer Clear of Going to Your Boss When You're Emotional
You might be super angry that your colleague is handling the new account that you worked so hard to get and want to go and give your boss a good piece of your mind. Whatever you do, give yourself a cool-off period to get your emotions in check. Speaking to your boss erratically will not solve anything, other than drive a wedge between you.
15. Refrain from Letting Your Boss's Mood Affect You
Does your boss have a Jekyll and Hyde personality? If so, don’t let it bother you. You can’t change who someone is but you can control the way you act. Be aware of your boss’s mood and only talk to him when he is in a good one.
16. Don't Go Over Anyone's Head
Even if your supervisor doesn’t have the power to effect the change you’re proposing, you must still discuss it with her first. "In a multi-layered organization, present the idea to your immediate supervisor first for her/his input," says AchieveGlobal CEO, Sharon Daniels. "Then you can go together to discuss the idea with the boss - an approach more likely to result in a productive discussion."
17. Stop Waiting for Praise
It’s not high-school and you don’t need a pat on the back for actually doing your job. You need to be confident in the work you’re putting into the world. You wouldn’t have got that position if you weren’t capable of doing it. Your boss isn’t a mind reader so if you are really unsure of your work, simply ask how you did on XYZ project.
18. Don’t Take Criticism as a Personal Attack
Many employees take criticism personally and believe that their boss has a vendetta against them. This just seems completely unreasonable to me. Your boss has more on his plate than to sit there and plot against you. Criticism is given so you can learn and improve, embrace it, move on and do better next time.
19. Refrain from Getting Involved in Office Gossip
Even if you think your work wife will never rat you out, it’s best to never engage in gossip about your boss or fellow co-workers. Word always tends to get out which can weaken your reputation and your relationship with your manager.
20. Don’t Interrupt
Even if you think you know better than your boss on a specific topic, never interrupt him while he’s speaking. Always be patient and wait until he has finished so you can offer your opinion in a constructive way.
With all this in mind, you should be fully equipped on how to talk to your boss and build a lasting relationship.
Have you got any good tips on how to talk to your manager? If so, let us know in the section below…