Ineffective communcation can kill productivity and team mentality among co-workers. Regardless of how these conversations are taking place, if employees aren’t communicating constructively, chances are the products and services offered by that company are going to suffer.
In this infographic, CMOE (Center for Management and Organization Effectiveness) studied and surveyed several office environments and employees who felt that their company was suffering poor internal communcation and frequent misunderstandings. Here are five solutions to the noted issues above.
1. Foster open communication
Bottlenecks are one way in which communications can suffer in an office setting. If a manager is backed up for weeks with meetings and projects, and an employee needs to speak with them or get approval for a task, that employee is now bottle-necked by the manager. According to the infographic, work is more likely to get done in an efficient manner when open communication is encouraged.
Consider starting an open communication revolution at work by bringing these issues to the attention of your manager. If you’re a decision maker, consider reshaping department policies in order to foster a more efficient flow of communication.
2. Open communication is more effective
30% of employees surveyed said they did not have the appropriate information in order to do their jobs. That’s a pretty startling statistic. By opening communication, employees don’t feel embarrassed or bothersome to come ask questions or seek additional information. Open communication can help the synergy of your office and can also help prevent mistakes due to miscommunication or lack of direction.
3. Make it personal
Personal relationships with your co-workers is essential to creating a communicative environment. Managers that consistently schedule one-on-one time see improvement from workers and have more insight into the feelings of their employees.
Sharing feedback and giving constructive criticism comes from fostering friendly relationships among employees; without it, you may end up with a workplace of people who are unhappy and inefficient.
4. Share ideas
7% of employees surveyed believed that their co-workers were aware of their full range of skills. An easy solution to this is to foster and encourage cross-functional communication. Communicating more openly and with other departments can improve idea sharing; it can also help by encouraging others to take full advantage of the skills of other employees.
Allow different departments and roles to communicate openly and often in order to create a truly collaborative environment. When you split companies up by departments that never speak, it discourages productive collaboration between employees.
5. Respect each other
Open communication greatly reduces the chances of misunderstanding and negative feelings in the workplace. If employees aren’t talking to each other and someone gets offended, those bitter feelings can last for a very long time; especially if an apology is never given. Open communication allows for the workplace to be more personal, more fun, and more collaborative.
Begin fostering more open communication within your office. Talk with your manager about smoothing out the flow and reducing bottlenecks. Encourage internal communication between departments and specific roles. Schedule one-on-one time with both employees and co-workers so that everyone feels comfortable giving honest and productive feedback.
Explore more interesting insights about the importance of effective communication in the workplace in this infographic…